Frequently asked questions
FAQ
About the product
This video provides information and tips on how to use NÜOBELL safely and correctly. This applies to both NÜOBELL 220 & 232 and NÜOBELL 550 & 580.
NÜOBELLs are made of high-quality steel and hard plastic. The hard plastic parts consist of the locking mechanisms that allow addition and subtractions of weight and a few parts of the tray that the NÜOBELLs come with.
NÜOBELLs can be produced in a variety of colours. Our standard is black. However, we do sometimes create custom colours for authorised resellers. Please visit the authorised reseller in your region to find out what colours of NÜOBELL they have available.
We produce NÜOBELLs in kg and lb and deliver according to our reseller’s local preferences. The weight range conversion from Kg – lb is approximate with a minor deviation:
- 50 lb = 22.7 kg
- 80 Lb = 36 kg
NÜOBELL 220 and NÜOBELL 232 are the next generation of FLEXBELL dumbbells. NÜOBELL dumbbells are even more robust than their predecessors due to a refined mechanism in high-quality steel, ensuring an even more controlled total body workout. The second difference is the incremental weight range of 2 kg instead of 4 kg for every “twist and peel”, enabling more variety for a total body workout at home, especially when you are weightlifting with your NÜOBELLs. This change and improvement came partly from feedback from our loyal NÜOBELL community, who communicated that they would prefer a smaller incremental weight increase, particularly when lifting weights over 20 kg. This is one of the many reasons NÜOBELL was named the World’s Best Dumbbells 2021 by Men’s Health Magazine.
Buy NÜOBELL
NÜOBELLs are sold in pairs at select resellers around the world. Please visit our Resellers page to find an authorised NÜOBELL dealer near you. Alternatively, you can also purchase directly from NÜO Athletics if you reside in Europe. Please follow this link to visit our web store.
By design, NÜOBELLs can only be bought in pairs. The price of the dumbbells includes a set of two.
We have a thorough selection process when choosing reselling partners. If we do not currently have a partner in your country or region, please check back soon as our list is updated regularly. We will also communicate new partners on our social media channels.
NÜO Athletic only works with carefully selected resellers. You will find our authorised resellers on our website under the heading “Resellers”, followed by a list of countries. For each country, we list the names and websites of our authorised resellers. We exclusively work and deliver to the partners listed on this page, hence if you buy or get offers from any other sources, they are likely not genuine NÜOBELLs.
Spare parts and extras
This video provides a step-by-step guide of how to replace the handle on NÜOBELL. This applies to both NÜOBELL 220 & 232 and NÜOBELL 550 & 580.
Customer Service
If you have ordered from one of our authorised resellers, the best and only way is to contact them directly. However, if you have ordered directly with us, please refer to your order confirmation email for additional shipping details. Alternatively, please contact us, quoting your order number.
You will find our authorised resellers here on our website under “resellers” followed by country. If you do not find the company or name from where you ordered, you may have ordered a fake / not a genuine product. If so, please contact us immediately with the name of the company you purchased from.
The best way to report a faulty product is to contact the NÜOBELL reseller you bought it from. The information and process you need to follow will be either on your purchase order or on the partner's website. The warranty, conditions and process are up to our authorised resellers discretion. Pleas note, NÜO Athletic only work with carefully selected resellers. You will find a list of our authorised resellers on our website under the heading “Resellers” followed by a list of countries. In each country, we link to the websites of our authorised resellers. We exclusively work and deliver to these partners.