Frequently asked questions

WE’VE COLLECTED MOST OF YOUR QUESTIONS

FAQ

How do I buy Nuobell, the world’s smartest dumbbell?

NuoAthleticInnovation work with carefully selected reseller in various countries. You will find our authorised resellers here on our website under the heading “Resellers” followed by a list of countries to choose from. The reasons are local service, faster delivery, and reduced shipping costs for you!

What do I do if I cannot find an authorised reseller of Nuobell dumbbells, the words smartest dumbbell in my country / region?

We have a thorough selection process when choosing reselling partners to ensure the service and pricing is in line with the high quality of Nuobell dumbbells and its Innovative personal training equipment awarded the world’s best dumbbells 2021 by the Men’s Health Magazine. The list of countries and regions continues to grow and will be updated on our website. NuoAthleticInnovation do not take any orders directly however keep an eye on our growing list on our website. Any new reseller will be added immediately as well as communicated on our social media channels Instagram and Facebook.

Do you have any insctruction video of Nuobell?

This video provides information and tips on how to best use Nuobell safely and correctly. This applies to both Nuobell 220 & 232 and Nuobell 550 & 580.
https://www.youtube.com/watch?v=ux6vc_dqalk

How do I install the Nuobell extension kit?

This video provides a step-by-step guide of how to install the Nuobell extension kit. This applies to both Nuobell 220 & 232 and Nuobell 550 & 580.
https://www.youtube.com/watch?v=-ATWEz4H2QQ&t=42s

How du I replace the handle on Nuobell?

This video provides a step-by-step guide of how to replace the handle on Nuobell. This applies to both Nuobell 220 & 232 and Nuobell 550 & 580.
https://www.youtube.com/watch?v=8HG7p_vyIlU&t=21s

How do I know if I buy a genuine Nuobell product?

NuoAthleticInnovation only work with carefully selected resellers. You will find our authorised resellers here on our website under the heading “Resellers” followed by a list of countries. In each country you have the names and websites of our authorised resellers. We exclusively work and deliver to these, hence if you buy or get offers from any other sources, they are not genuine Nuobell dumbbells.    

What is the difference between Flexibell and Nuobell?

Nuobell 220 and Nuobell 232 are the next generation of Flexibell dumbbells. Nuobell dumbbells are even more robust and steady than its predecessor due to a refined mechanism in top quality steel ensuring an even more controlled total body workout. The second difference is the incremental weight range of 2 kg instead of 4 kg for every “twist and peel” enabling more variety for a total body workout at home, especially when you are weightlifting with your Nuobell dumbbells. This change and improvement is based on feedback from our loyal Nuobell fans saying that a smaller incremental weight increase is beneficial, particularly when you are lifting weights over 20 kg. This is one of the many reasons Nuobell dumbbell was awarded the world’s best dumbbells 2021 by the Men’s Health Magazine.

Do you have Nuobell in both KG and L b?

We produce Nuobell dumbbells in both Kg and lb and deliver according to our reseller’s preferences. The weight range conversion from Kg – lb is an approximate with a minor deviation:

  • 50 lb = 22.7 kg
  • 80 Lb = 36 kg
Nuobell dumbbell expansion kit – 20 kg to 32 kg and 50 lb to 80 lb

Innovative Personal Training Equipment for your home is what we do best at NuoAthleticInnovation, always with our customers best interest at heart. Therefore, we have developed a Nuobell dumbell expansion kit that can be purchased for Nuobell 220 allowing those who already have Nuobell 220 to add 12 extra kg and therefore the same weight range as 232 Nuobell. The same expansion kit is available for Nuobell 50 Lb allowing those who already have 50 lb to increase the weight range to 80 lb. This has proven to be particularly appreciated by our dedicated Nuobell fans that progressed with their total body workout and want to add more weightlifting into the workout routine. You will find our authorised resellers here on our website under the heading “Resellers” followed by a list of countries. In each country you have the names and websites of our authorised resellers. NuoAthleticInnovation does not take or process any orders directly, the only way to order is through our authorised resellers.

I have ordered and still waiting for my set of Nuobell dumbbells….

As you have ordered your product from one of our authorised resellers the best and only way is to contact them directly. The process and information how to track and do this will be on your order confirmation that you will have received when you placed your order.

You will find our authorized resellers here on our website under “resellers” followed by country. If you do not find the company or name from where you ordered, you unfortunately have ordered a fake / not a genuine product. Our advice in such unfortunate case is for you to follow up and report this unauthorised seller directly to the webhost.  

I have a faulty product, what do I do?

The way to report a faulty product is to contact the company you bought it from. The information and process you need to follow will be either on your purchase order or on their webpage. The warranty, conditions and process are up to our authorised resellers discretion. Note: NuoAthleticInnovation only work with carefully selected resellers. You will find our authorised resellers here on our website under the heading “Resellers” followed by a list of countries. In each country you have the names and websites of our authorised resellers. We exclusively work and deliver to these, hence if you buy from any other sources, they are not genuine. 

Can I buy one Nuobell dumbells or only a pair (2)?

By design Nuobell dumbbells can only be bought in pairs.

What material are Nuobell dumbbells made of?

Nuobell dumbbells are made of high-quality steel and hard plastic The hard plastic parts are the locking mechanisms that allow addition and subtractions of weight and a few parts of the tray that the Nuobell dumbbells come with, the rest is high-quality steel. You will find information about the dimensions here on our website in the tech-spec.   

What colours can I order Nuobell and do all the reseller have a variety of colours?

Nuobell dumbbells can be produced in a variety colour. Our standard is black however some of our authorised resellers have ordered custom made in a variety of colours. Have a look at the authorised reseller in your region to find out what colours Nuobell dumbbells, the world’s best dumbbells are available in.

What is Nüo Omnigym?

Nüo Omnigym is a multipurpose homegym developed by NuoAthleticInnovation in the spirit of innovative personal training equipment. It allows you to work through your entire body and perform a variety of up to 50 exercises maximising combinations and choices for a total body workout at home. High-intensity training with heavy weights is not a problem. Nüo Omnigym’s construction has welded joints to allow maximum exertion while maintaining controlled movement in any total body workout routine. Nüo Omnigym is more comfortable than other multi-purpose home gym equipment and in line with the mission to create the same authentic gym feeling you experience with Nuobell, the world’s smartest dumbbell. Currently we are in the process of developing a new improved version of Nüo Omnigym and our goal is to have the best homegym on the market in 2022. Watch this space!